About Us

About Insources

InSources is a small business which was established in 2004 in a small town near Triangle area in North Carolina (NC) with the purpose to help small business owners with their day-to-day business or specific project at affordable price.

Just because we are small does not mean that we cannot provide quality service. On the contrary, this means that we are able to maintain our service and our mutual relationship with our clients at as high level as possible.

About Virtual Assistant

A Virtual Assistant (VA) is an independent entrepreneur providing specialized business support services on a contractual basis from his/her own office. A Virtual Assistant “can help a company that needs extra people to meet seasonal demands; provide unique skills for a special project; or step in to meet the demands of business growth, locally, domestically or globally." (Definition from IVAA.org)

Like many of their clients, Virtual Assistants are business owners themselves who own and operate their virtual companies. Often, a Virtual Assistant can build long term relationship with his/ her client to support his/ her client's business.

Benefits of using Virtual Assistant

When you hire an employee, your expense as an employer does not only include your employee's annual salary. Basically the real cost of your employee would be in the range of 2 - 2.5 times your employee's annual salary. Besides the annual salary, you also have to pay employee taxes, employee benefits or insurance, and provide any infrastructure and support for his/ her well being in your organization. Also, you need to consider the OSHA issues, the chance of lawsuits and the real efficiency of your employee.

"Basically the real cost of your employee would be in the range of 2 - 2.5 times your employee's annual salary."

On the other hand, while it is true that the risks and expenses of using a temp agency is lower than hiring a permanent employee; when you use a temp agency, you do not only pay the temp's salary, but you also have to pay the agency's fee.

With a Virtual Assistant, you do not have all those problems. You pay only for the completed work. No employee taxes, no benefits or insurance, no OSHA issues, no jeopardy of lawsuits, no efficiency issues. And the best part is, the services can be tailored to fit your needs.

"With a Virtual Assistant, ... you pay only for the completed work. No employee taxes, no benefits or insurance, no OSHA issues, no jeopardy of lawsuits, no efficiency issues."

And unlike with a temp, your Virtual Assistant works for you, not for a temp agency. Virtual Assistants have vested interest in your success since your success means our success. With a Virtual Assistant you are able to develop a long-term working relationship to help your company grow.

How we work

Thanks to the continued advancement of modern technology, a Virtual Assistant can provide off-site support to clients across the globe. The location of your business or the location of your Virtual Assistant has no impact on the services that are available to you. Work assignments are easily communicated by e-mail, telephone, fax and the postal system. With technology, a Virtual Assistant is as accessible as the person "down the hall".

"The location of your business or the location of your Virtual Assistant has no impact on the services that are available to you ... With technology, a Virtual Assistant is as accessible as the person "down the hall"

To contact us, simply drop us an email and/ or call with a job request. New clients will get a response back with a confirmation and completion time the same day. If you are a returning client and already have an account with us, you can simply send us your job order and the information related to the job. We will then send you the information on the Payment Term and the Service Agreement form to fill out and sign.

Once we receive your completed and signed Service Agreement, we will start working. After the job is completed, it can be emailed, faxed, sent via USPS, UPS, or Fed-Ex, or if you are in the area, dropped off to you. All depending on your needs and the type of job. In addition depending on the nature of the job, we can also provide detailed time sheets showing exact dates, time periods and jobs worked on during that billing period.

Our guarantee

InSources can guarantee you 100% satisfaction on every project you request. We will not stop working on your project until you are satisfied with it.

We will never sign you up for a service we cannot provide instead we will refer you to our network of other Virtual Assistant professionals in hopes that one of them can fulfill your needs.

We can assure you that all information provided to us will be held strictly confidential. We will not release any of your company information, services, or project information without prior consent from you. Confidentiality is our guarantee.

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